We have identified and addressed the underlying issue and newly created subscriptions are now activating normally. We will continue to process existing pending subscriptions until they are successfully activated.

We're continuing to work with AT&T on a resolution to delays in subscription activations. All pending subscriptions will be processed automatically once the root cause is identified and resolved. Thank you for your continued patience.

Gigs is currently experiencing a service degradation, which is delaying the activation of new AT&T subscriptions. We’re investigating with the service provider as a priority and once the root cause has been identified and resolved our systems will automatically process all pending subscriptions.