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Degraded

Activation delays for p17 and p18

Aug 01 at 01:21pm UTC
Affected services
Network Providers

Resolved
Aug 01 at 04:03pm UTC

The underlying issue has been resolved. All pending subscriptions have been processed successfully.

Updated
Aug 01 at 03:01pm UTC

We've identified the root cause and are working to resolve the issue.

Created
Aug 01 at 01:21pm UTC

Subscription activations for providers p17 and p18 are currently delayed and we are actively investigating. Once the root cause has been identified and resolved, our systems will automatically reprocess all pending subscriptions.