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Degraded

Failing to calculate US taxes for new subscriptions

Oct 20 at 07:15am UTC
Affected services
API

Resolved
Oct 20 at 09:20am UTC

AWS outage appears to be resolved. US tax calculations are functioning normally.

Created
Oct 20 at 07:15am UTC

As a result of a global AWS outage our tax provider was unable to provide US tax quotes. This lead to invoices for new subscriptions having no taxes calculated. Consequently US based users may find their first invoice has a lower total amount than expected.