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Degraded

Delayed subscription activations (Vodafone UK)

Dec 30 at 01:29pm UTC
Affected services
Dashboard

Resolved
Dec 30 at 03:26pm UTC

All delayed subscriptions have now activated.

Updated
Dec 30 at 01:40pm UTC

A fix has been deployed. New subscriptions should now be correctly transitioning from pending to active.
We are working on activating the outstanding ones.

Created
Dec 30 at 01:29pm UTC

We observed a number of subscriptions not transitioning from pending to active for provider: Vodafone UK. We identified a likely cause and are working on a fix