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Degraded

AT&T subscription activations delayed

Nov 16 at 10:30pm UTC
Affected services
Network Providers

Resolved
Nov 17 at 08:12am UTC

All clear! All impacted AT&T subscriptions have been activated during the last minutes and the incident is now fully resolved. We'll discuss options to avoid similar issues with the service provider. Thank you for your patience.

Updated
Nov 17 at 08:00am UTC

The service provider has just rolled our a solution to the issue. All pending subscriptions will be retried automatically and should activate during the next minutes. We'll monitor the situation and update the incident once service is fully restored.

Updated
Nov 16 at 11:45pm UTC

The service provider has identified the root cause, but the resolution will take time. AT&T subscription activations will likely be delayed throughout the night. We'll monitor the situation and update the status page once we receive any further information.

Created
Nov 16 at 10:30pm UTC

New AT&T subscription activations are currently delayed due to unexpected errors. We've opened a support ticket and are waiting for a resolution of the issue. Once the root cause has been identified and resolved our systems will automatically process all pending subscriptions.