Previous incidents

The service provider has just rolled out a solution to the issue. All pending AT&T subscriptions have been successfully processed and are now active. We are discussing options with the service provider to avoid similar issues in the future. Thank you for your patience.

All pending subscriptions have been processed and all systems are fully operational again. We will work with our vendor to understand the root cause of the issue and how it can be prevented in the future. Thank you for your patience.

All AT&T subscription activations have been going though since our last update. We're still working with AT&T on identifying the underlying problems and will discuss options to prevent similar issues from happening in the future. We will share more detailed reports with affected customers during the next days and will mark the incident as resolved for now. Thank you so much for your patience.

AT&T has resolved the issue. All pending subscriptions have been processed and all systems are fully operational again.

All clear! All impacted AT&T subscriptions have been activated during the last minutes and the incident is now fully resolved. We'll discuss options to avoid similar issues with the service provider. Thank you for your patience.