Previous incidents
Subscription Activations Delayed
Resolved Dec 25 at 09:25pm UTC
We have identified and addressed the underlying issue and newly created subscriptions are now activating normally. We will continue to process existing pending subscriptions until they are successfully activated.
1 previous update
API maintanance
Resolved Dec 13 at 11:31am UTC
We have finished the maintenance. All systems are up and running. We'll continue to monitor all services and wish you a great day!
1 previous update
API maintenance
Resolved Nov 17 at 11:14am UTC
We have finished the maintenance. All systems are up and running. We'll continue to monitor all services and wish you a great day!
1 previous update
AT&T Scheduled Maintenance
Resolved Nov 05 at 03:00am UTC
AT&T has announced an extended maintenance window from 2023-11-05 03:00 UTC to 2023-11-05 19:00 UTC, during which it likely won't be possible to activate subscriptions.
Our system will continue to record all subscription creation and cancellation requests and automatically retry them until completion.
We'll monitor the situation and provide additional information if necessary.