Previous incidents

December 2022
Dec 08, 2022
1 incident

AT&T subscription activation delayed

Degraded

Resolved Dec 12 at 04:30pm UTC

All AT&T subscription activations have been going though since our last update. We're still working with AT&T on identifying the underlying problems and will discuss options to prevent similar issues from happening in the future. We will share more detailed reports with affected customers during the next days and will mark the incident as resolved for now. Thank you so much for your patience.

6 previous updates

November 2022
Nov 28, 2022
1 incident

AT&T Subscription Activation Delays

Degraded

Resolved Nov 28 at 04:23pm UTC

AT&T has resolved the issue. All pending subscriptions have been processed and all systems are fully operational again.

1 previous update

Nov 16, 2022
1 incident

AT&T subscription activations delayed

Degraded

Resolved Nov 17 at 08:12am UTC

All clear! All impacted AT&T subscriptions have been activated during the last minutes and the incident is now fully resolved. We'll discuss options to avoid similar issues with the service provider. Thank you for your patience.

3 previous updates

October 2022
Oct 23, 2022
1 incident

T-Mobile and AT&T subscription activations delayed

Degraded

Resolved Oct 24 at 05:45am UTC

All pending subscriptions have been processed and all systems are fully operational again. We will work with our vendor to understand the root cause of the issue and how it can be prevented in the future. Thank you for your patience.

1 previous update

Oct 02, 2022
1 incident

T-Mobile unscheduled maintenance

Degraded

Resolved Oct 03 at 10:34am UTC

Unscheduled T-Mobile system maintenance has been completed. All services are working as expected.

1 previous update