Previous incidents

March 2023
No incidents reported
February 2023
Feb 23, 2023
1 incident

AT&T subscription activations delayed

Degraded

Resolved Mar 01 at 08:04pm UTC

Gigs has resolved the issue with the network provider and has processed the backlog of AT&T subscriptions. Measures have been implemented to ensure that such issues do not arise again. We apologize for any inconvenience this has caused your business and customers.

3 previous updates

Feb 14, 2023
1 incident

T-Mobile Service Outages and API Degradation

Degraded

Resolved Feb 14 at 05:18pm UTC

The health of T-Mobile services has been restored. Any pending T-Mobile subscriptions that had accumulated during this incident have been successfully processed and are now active. We will continue to monitor the situation and provide additional updates if necessary.

1 previous update

January 2023
Jan 10, 2023
1 incident

AT&T subscription activations delayed

Degraded

Resolved Jan 10 at 08:29am UTC

The service provider has just rolled out a solution to the issue. All pending AT&T subscriptions have been successfully processed and are now active. We are discussing options with the service provider to avoid similar issues in the future. Thank you for your patience.

2 previous updates

Jan 01, 2023
1 incident

T-Mobile and AT&T subscription activations delayed

Degraded

Resolved Jan 01 at 11:29am UTC

All pending subscriptions have been processed and all systems are fully operational again. We will work with our vendor to understand the root cause of the issue and how it can be prevented in the future. Thank you for your patience.

1 previous update