Previous incidents
AT&T subscription activations delayed
Resolved Mar 01 at 08:04pm UTC
Gigs has resolved the issue with the network provider and has processed the backlog of AT&T subscriptions. Measures have been implemented to ensure that such issues do not arise again. We apologize for any inconvenience this has caused your business and customers.
3 previous updates
T-Mobile Service Outages and API Degradation
Resolved Feb 14 at 05:18pm UTC
The health of T-Mobile services has been restored. Any pending T-Mobile subscriptions that had accumulated during this incident have been successfully processed and are now active. We will continue to monitor the situation and provide additional updates if necessary.
1 previous update
AT&T subscription activations delayed
Resolved Jan 10 at 08:29am UTC
The service provider has just rolled out a solution to the issue. All pending AT&T subscriptions have been successfully processed and are now active. We are discussing options with the service provider to avoid similar issues in the future. Thank you for your patience.
2 previous updates
T-Mobile and AT&T subscription activations delayed
Resolved Jan 01 at 11:29am UTC
All pending subscriptions have been processed and all systems are fully operational again. We will work with our vendor to understand the root cause of the issue and how it can be prevented in the future. Thank you for your patience.
1 previous update