Previous incidents

June 2023
Jun 19, 2023
1 incident

AT&T Subscription Activations Delayed

Degraded

Resolved Jun 19 at 08:26pm UTC

We have resolved the issue with the network provider, and all affected subscriptions have been activated or are currently in the activation process. Your customers will receive a message confirming the successful activation. We apologize for any inconvenience this issue may have caused you and your team, and thank you for your patience. We will continue to monitor the recovery.

1 previous update

Jun 02, 2023
1 incident

AT&T Subscription Activations Delayed

Degraded

Resolved Jun 03 at 12:16am UTC

We were able to identify and resolve the issue with AT&T and new subscription activations are proceeding without any significant delays. The backlog of outstanding activations will now be processed. We will continue to monitor the recovery.

2 previous updates

May 2023
No incidents reported
April 2023
Apr 25, 2023
1 incident

Email Delivery is delayed

Degraded

Resolved Apr 25 at 01:42pm UTC

Delivery times are back to normal. We'll continue monitoring the situation.

2 previous updates

Apr 20, 2023
1 incident

Degraded Service for Connect/Dashboard

Degraded

Resolved Apr 20 at 01:16pm UTC

The issue has been resolved and images are loading normally.

2 previous updates

Apr 19, 2023
1 incident

AT&T Subscription Activations Delayed

Degraded

Resolved Apr 21 at 08:11pm UTC

We have resolved the issue with the network provider, and all affected subscriptions have been activated or are currently in the activation process. Your customers will receive a message confirming the successful activation. We apologize for any inconvenience this issue may have caused you and your team, and thank you for your patience. We will continue to monitor the recovery.

6 previous updates