Previous incidents
AT&T Subscription Activations Delayed
Resolved Jun 19 at 08:26pm UTC
We have resolved the issue with the network provider, and all affected subscriptions have been activated or are currently in the activation process. Your customers will receive a message confirming the successful activation. We apologize for any inconvenience this issue may have caused you and your team, and thank you for your patience. We will continue to monitor the recovery.
1 previous update
AT&T Subscription Activations Delayed
Resolved Jun 03 at 12:16am UTC
We were able to identify and resolve the issue with AT&T and new subscription activations are proceeding without any significant delays. The backlog of outstanding activations will now be processed. We will continue to monitor the recovery.
2 previous updates
Email Delivery is delayed
Resolved Apr 25 at 01:42pm UTC
Delivery times are back to normal. We'll continue monitoring the situation.
2 previous updates
Degraded Service for Connect/Dashboard
Resolved Apr 20 at 01:16pm UTC
The issue has been resolved and images are loading normally.
2 previous updates
AT&T Subscription Activations Delayed
Resolved Apr 21 at 08:11pm UTC
We have resolved the issue with the network provider, and all affected subscriptions have been activated or are currently in the activation process. Your customers will receive a message confirming the successful activation. We apologize for any inconvenience this issue may have caused you and your team, and thank you for your patience. We will continue to monitor the recovery.
6 previous updates