Previous incidents

December 2024
Dec 12, 2024
1 incident

AT&T Subscription Activation Delay

Degraded

Resolved Dec 12 at 10:00pm UTC

Our provider has reported that the issue has been resolved. All pending subscriptions have been processed successfully.

2 previous updates

Dec 04, 2024
1 incident

AT&T Subscription Activation Delays

Degraded

Resolved Dec 06 at 09:57pm UTC

AT&T has reported that the issue has been resolved. Pending activations are now being re-processed. We will share further updates as needed.

9 previous updates

November 2024
Nov 13, 2024
1 incident

AT&T usage records delayed

Degraded

Resolved Nov 14 at 11:39am UTC

We are seeing recovery in the processing of AT&T usage records and will continue to monitor the situation closely.

2 previous updates

October 2024
Oct 09, 2024
1 incident

T-Mobile Service degradation

Degraded

Resolved Oct 09 at 03:07pm UTC

The underlying T-Mobile API issue has been resolved. Pending operations have been successfully processed. We apologize for any inconvenience this issue may have caused you and your team, and thank you for your patience. We will continue to monitor service recovery.

1 previous update

Oct 02, 2024
1 incident

Increased Response Times and Timeouts of our API

Degraded

Resolved Oct 02 at 06:09am UTC

We have taken first measures to mitigate the problem which are showing success. Observed error rates are decreasing towards zero.

Our engineers will keep investigation the issue to figure out the root cause for the degradation.

1 previous update