Resolution measures have been completed for all affected subscribers.
This incident has been resolved. Roaming service was fully restored for all affected users as of 03:49 UTC, and performance has remained stable since.
Maintenance has completed
Maintenance has completed.
We successfully updated configuration of one of our databases. The impact was minimal and only affected API requests during the 06:02:27 - 06:03:27 UTC window.
API performance has now returned to normal and activation performance is restored.
SSO sign-in is fully operational
We've identified a configuration issue in our database and we've put protections in place to prevent the incident from happening again. We'll keep on monitoring the situation.
This issue has been resolved and the subscription details page is now accessible again.
A fix has been deployed, and reminder webhooks are being sent again.
Connect sessions issue resolved.
The issue has been resolved and the API performance is back to normal.
The issue is now fully resolved.
The delay was resolved and we are normally operating again.
